FAQ's
Welcome to our FAQ, we are so happy to have you here and as a client.
We have tried to answer the most common questions.
Shipping & Returns
Below are some common questions about shipping, returns, and exchanges
How many days do you offer the return ?
we offer a 30-day return and refund policy.
When will I receive my refund ?
（1）Paypal account refunds: up to 48 hours.
（2）Credit card refunds: between 7-14 business days.
（3）We don't refund after your order has shipped out.
How much is the return shipping fee?
Return shipping fee is free.
Orders
Below are some of are common questions about orders
What's the shipping time ?
Generally the shipping time is 4-7 working days.
Can I deliver to the PO BOXES or APO?
We DO NOT ship to PO BOXES or APO, nor AK, HI, PR.
Can I cancel my order ?
Customer can only request an order cancellation before the package shipped.
Products
Below are some common questions about our products
Does AMYET S8 eBike have two batteries?
AMYET S6 has two batteies but AMYET S8 doesn't have .
What is the height of the AMYET G60 seat?
The seat height of the G60 is 34“
What is the maximum speed of the AMYET S8 ?
The maximum speed of the AMYET S8 is 32 MPH.